The common questions.
Pricing, response time, licensing, financing and warranty — sorted before you call.
Yes. We answer live around the clock and dispatch emergency crews for burst pipes, major leaks, and sewage backups any day or night. If you smell gas, leave the building first and then call us.
Flat-rate. You get the price in writing before any work starts, so there are no hourly surprises. Members skip the dispatch fee entirely.
Emergency crews typically arrive within about 45–90 minutes in our service area; scheduled visits come with a confirmed window and an on-my-way text with your technician’s name and ETA.
Yes — TX Master Plumber #M-41892, fully bonded and insured. The license number is on every quote and we’re glad to provide a certificate of insurance.
Yes. We offer low-monthly and 0%-APR options through trusted partners (Wisetack, Synchrony, GreenSky) for water heaters, repipes, and larger jobs — pre-qualify with no impact to your credit.
Yes for larger projects like repiping, sewer replacement, and water-heater installs. Diagnostic fees for repairs are disclosed upfront and waived for members.
Standard repairs carry a 1-year parts & labor warranty, with extended coverage on installations, plus our 100% satisfaction guarantee.
Austin and the surrounding metro: Round Rock, Cedar Park, Pflugerville, Georgetown, and Leander.